What data we collect
Come Sports collects the following data: (1) account data (mobile number, email, name), (2) KYC data (PAN, Aadhaar, address proof — only when required by regulation), (3) transaction data (deposits, withdrawals, contest entries), (4) usage data (app interactions, captain pick selections), (5) location data (country-level only, not GPS).
The data is collected at the signup step, the KYC step, the transaction step, and the app interaction step. The collection points are documented in the app’s privacy dashboard, with the dashboard showing what data is collected at each point.
Sensitive data is collected only when required by regulation, and the sensitive data is encrypted using AES-256 encryption. The encryption is the input that drives the data security, and the security is what separates Come Sports from less-secure fantasy platforms.
How we use your data
Come Sports uses the data to: (1) provide the platform service (account management, contest participation), (2) verify identity (KYC compliance), (3) process payments (deposits, withdrawals), (4) improve the platform (app features, captain pick AI), (5) communicate with you (notifications, support).
The data is not used for: (1) third-party advertising, (2) data sale or rental, (3) any purpose not disclosed in this privacy policy. The non-use commitments are documented in the privacy policy, with the policy being the input that drives the data ethics.
How we protect your data
Come Sports protects data using: (1) AES-256 encryption for data at rest, (2) TLS 1.3 encryption for data in transit, (3) PCI-DSS Level 1 certified payment gateways, (4) ISO 27001 certified data centers, (5) two-factor authentication for account access.
The platform undergoes annual security audits by independent third-party security firms. The audits are the input that drives the security validation, and the validation is what gives players the confidence that their data is safe.
Come Sports maintains a 24/7 security operations centre (SOC) that monitors for suspicious activity and responds to incidents within 15 minutes. The SOC is the input that drives the security incident response, and the response is what protects the platform from data breaches.
Frequently asked questions
What data does Come Sports collect?
Does Come Sports sell player data?
How do I delete my Come Sports account?
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